FAQs

Here are answers to some of the most common questions we receive. If you don’t find what you’re looking for, feel free to contact us.

Bible Studies

We primarily use the ESV translation in our studies. Occasionally, we reference other translations, such as CSB, NASB, NLT, or NIV, for specific verses. However, you can easily use your preferred Bible translation for any of our resources.

These studies are written for ages 5 and older. It's written in a way so that families of all ages can learn together. We include recommended Bible reading with a "dive deeper" section so older children and adults can read more on the related topics. Ideally, these studies will be repeated more than once so you and your children can retain more information each time you work through it.

Yes! We love for you to try our studies before purchasing. You can download free samples of our studies HERE.

Theology

You can read our complete statement of faith here

We are not affiliated with any specific denomination. Our resources uphold all core Christian doctrines. For topics that may differ between denominations, we aim to present the differing perspectives so you can discuss them as a family.

Yes! We are a Christian family and company who believes in salvation by grace through faith in Jesus Christ alone. We uphold the Bible as the ultimate authority and strive to live in a way that brings glory to God.

Shipping / Returns

We typically process and ship orders within 2 business days. For orders containing apparel, shipping may take 5–7 business days.

All orders are shipped via USPS Ground Advantage, with an estimated delivery time of 2–5 business days. Please note that since we ship from California, delivery times may be longer for locations further east.

We no longer offer international shipping at this time, but we’re happy to provide many of our resources as digital downloads to support our international customers. We appreciate your understanding and continued support!

If your package says it was delivered, but you have yet to receive it, please work through these steps:

  1. Contact your local post office and provide your tracking # to see if they can locate it.
  2. Contact your neighbors to see if the package was mistakenly delivered there.
  3. File a Missing Mail claim with USPS by clicking HERE.

    The sender's address to include is:
    PO Box 384
    Calimesa, CA 92223

If those steps are unsuccessful in locating your package, then please contact us.

If your order hasn’t shipped yet, please email us within 24 hours with your order #, and we’ll do our best to accommodate any changes. However, once a tracking number is provided, we’re unable to make any modifications. We will email you if we are able to accommodate the requested changes.

Unfortunately, once an order has been shipped, we are unable to change the shipping address. However, you can try contacting USPS directly to request a redirection to the correct address.

If the package is returned to us due to an incorrect or incomplete address, the customer will be responsible for covering the cost of reshipping—this applies even if the original order qualified for free shipping. If the package is not returned to us, the customer will be responsible for placing a new order.

We recommend double-checking your shipping address at checkout to prevent delays.

We do not process returns. However, if you experience an issue with your order, please contact us, and we’ll do our best to assist you.