Refund Policy

I hope you absolutely love the products you receive and that they are a blessing to your family!
Here are the shop policies in the unfortunate circumstance that you are not satisfied with your order:

DIGITAL DOWNLOADS:
I am unable to accept returns or provide refunds for digital downloads. Upon your purchase, you are automatically sent your files to download, and since they cannot be removed from your email or computer, the purchase is a final sale. 

BOOKS:
If you are unsatisfied with a book purchase, you may request a refund (minus shipping expenses) within 2 weeks of the delivery date. The item(s) being returned will need to be shipped to Driven By Grace, and the customer will need to pay for the return shipping charges. Items will need to arrive in sellable condition in order to be refunded, so please pack carefully. Refund requests need to be approved via email first, so please contact Lindsey@DrivenbyGrace.com before sending your item.

CLOTHING:
Apparel sales are final. I do not carry inventory of apparel; I only order the size you selected at purchase. Therefore, I am unable to process returns or exchanges. Please check your sizing with the size chart provided on my website to determine the best fit. 

DAMAGED / WRONG ITEMS:
If your items arrived damaged, unusable, or a wrong item was sent in your order, then a replacement may be requested. A picture of the damaged item will be needed to determine if a replacement is needed. 

Please email pictures and request to Lindsey@DrivenByGrace.com 
In the email, please provide:

• order #
• reason for request
• pictures of the item's condition and issue

If a replacement is approved, the item will be sent free of charge to the customer.

SALES / DISCOUNTS:
We, unfortunately, cannot accommodate price adjustments on any promotions, including Black Friday deals.